Frequently Asked Questions

How can I place an order?

You can place an order directly on our website by adding items to your cart and proceeding to checkout. Follow the prompts to complete your order.

Can I change or cancel my order?

Yes, you can change or cancel your order within 24 hours of placing it. Contact our support team as soon as possible to make adjustments.

Will I receive an order confirmation?

Yes, you will receive a confirmation email with your order details shortly after completing your purchase. If you don’t receive it, please check your spam folder or contact us.

Where do you ship?

We currently ship within Georgia and to select nearby states. For deliveries outside Georgia, please request a quote, and we’ll reach out to discuss options.

How long does delivery take?

Delivery times vary by location. In-stock items in Georgia are eligible for next-day delivery, while deliveries to nearby states may take 3-5 business days.

How much does shipping cost?

Shipping costs depend on the delivery location, order amount, and selected delivery option. Orders over $1,699 within Georgia qualify for free shipping.

What is your return policy?

We offer returns for eligible items within 14 days of delivery. Items must be in original condition, and return shipping fees may apply.

How do I start a return?

To initiate a return, please contact our customer service team with your order details. We’ll guide you through the process and provide instructions for returning the item.

When will I receive my refund?

Once we receive and inspect the returned item, refunds are typically processed within 5-7 business days. You will receive a confirmation email once your refund is issued.

What payment methods do you accept?

We accept major credit cards, debit cards, PayPal, and financing options through Acima, Affirm, and PayPal Credit.

How does financing work?

Our financing partners, including Acima and Affirm, offer flexible payment plans. You can apply at checkout and select a payment option that suits your budget.

Is there an interest-free financing option?

Yes, we offer a 90-day interest-free financing option through Acima. To qualify, choose Acima financing at checkout and make your payment within 90 days.

Do I need an account to place an order?

No, you don’t need an account to place an order. However, creating an account allows you to track your orders, save your details, and enjoy a faster checkout experience.

How do I contact customer support?

You can contact us via our contact form, email us at support@la-artistryliving.com, or call us at 404-803-9518. Our team is here to help!